Updated 19 October 2026

Privacy notice

Easy Chats (Pty) Ltd uses the information you provide through this website to respond to enquiries and prepare quotations.

Information we collect

The quotation form collects your name, organisation (if provided), email address, phone number, selected service and enquiry details. We also record the submission time, reference number and consent notice version. A daily hash derived from your IP address helps limit spam; the enquiry database does not store your raw IP address.

How we use it

We use your details to understand your requirements, contact you and prepare a quotation. Submitting an enquiry does not subscribe you to marketing.

Storage and access

Enquiries are stored in the website’s hosted database. Access to the enquiry inbox is restricted to the site administrator. Website hosting and infrastructure providers process information as needed to operate the service. These services may process information outside South Africa.

Retention

We retain enquiry information only for as long as it is needed to respond, manage related business records or meet applicable record-keeping requirements. You may contact us to request deletion of information that is no longer needed.

Your choices

You may ask to access or correct your information, request deletion, or withdraw consent for further enquiry follow-up by contacting us. Withdrawal does not undo processing already carried out. You may also raise a privacy concern with South Africa’s Information Regulator.

Other website services

The site loads fonts from Google Fonts, which may receive your IP address and browser information. Email, WhatsApp and telephone links open services outside this website. Their providers handle information under their own privacy practices. This site does not use advertising trackers or an analytics service.

Keep sensitive information out of the form

Please do not submit identity documents, recordings, payment details or confidential case information through this enquiry form. Contact us first to agree on an appropriate way to share sensitive material.

Contact

Easy Chats (Pty) Ltd
97 Viewpoint Road, The Willows, Bartlett, Boksburg, Gauteng
sales@easychats.co.za
+27 65 878 5453